Manager-Field Operations Urgently needed at Etisalat

Etisalat Nigeria commenced commercial operations on 23 October 2008 with a promise to deliver innovative and quality services in Nigeria. Since then, we have continued to deliver the best possible experience at the most affordable price to our subscribers.
Job Title: Manager - Field Operations

Location 
Kano

Job Field
Engineering, Technical, ICT, Computer

Job Summary        
Manage and oversee all network operation activities of assigned region, ensure strict compliance to laid down rules guiding change execution and manage the regional field team to effectively oversee all routine and corrective maintenance.      
     
Principal Functions           
Manage the regional access,power and transmission availability; optimise diesel delivery and consumption,spares and consumables to reduced OPEX as well as effective vendor management,contract enforcement, SLA and penalty application.
Manage quality network growth in assigned region by ensuring there is a good handshake with Etisalat Planning, Implementation and vendors EOT teams.
Ensure the regional team conduct timely and qualitative PAT programs, RFS and PAC as per the approved company process, as well as on-air announcement once meet the minimum acceptance criteria
Manage incidence report for top management use, address issues highlighted in the individual cluster weekly report and generate monthly reports to guide management decision making.
Ensure proper audit, inventory and documentation of all sites active and passive equipment in the region
Manage the Regional EOT and FMOP bi-weekly and monthly meetings with relevant stakeholders for network availability and team performance improvement
Develop enhanced programs for effective preventive and routine maintenance for all nodes, network element and seamless, effective capex, Opex replacement project as at when due in the region.
Ensure FMOP team supervision,spot checks, confirmation and sign-offs of all JCF to checkmate vendor team for effective execution of the schedule accurately
Manage change requests, faults escalation and resolution and ensure TTs are correctly, accurately closed through the regional field team
Manage the human and material resources across the region and ensure staff development as well as fostering team work spirit and effective communication.
Ensure your team perform regular and strict followup with colo outages for effective/timely fault resolution within the agreed SLA and mitigate re-occurring outages as well as any other duties as assigned by the Head, Field Operations.  

Educational Requirements              
6 to 8 years work experience with at least 3 in a supervisory role.
Control Network Technologies
Radio Access Technologies
Delegation, Supervisory
Influencing and Negotiation
Communication
Teaming
Passion for Excellence
Integrity
Empowering people
Growing people
Team work

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