Graduates Recruitment at TDI Global

TDI Global is a multinational performance management company that helps position public and private organizations to achieve sustainable high performance. Our Executive Placement service adopts a new approach that puts the "right people on the right job". This complements our drive to building sustainable high performance organizations.

Job Title: Implementation and Service Delivery

Location 
Lagos

Job Field
Administration, Secretarial, Customer Care

Job Description
Implementations of small to large scale clients. The job entails excellent communication and client management skills in order to maintain positive client relations.

Requirements
Minimum of HND ,Bachelor’s degree in Business, Arts, Science or Engineering preferred
Microsoft Suite, Excel, Word, PowerPoint, Adobe, Outlook, MS Project, and Visio experience preferred.
Self-starter, initiator, strong organizational, presentation, interpersonal and consultative skills a must.
IT skills preferred.
Social media marketing and Google analytic skills.

Responsibilities
Ensuring delivery according to project timelines
Presentation Skills: On-line meetings and conference calls to orientate a new client, present new functionality, perform training, and collaborate with clients about concerns.
Project Management: Responsible for providing Engagement Managers and clients with updated implementation plans, which may include project schedules, project plans, benchmark metrics, communications documents, follow-up memo’s,etc
Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
Ability to manage multiple clients and projects/tasks simultaneously.
Ability to command a group of individuals in a room quickly and be assertive in a public environment.
Strong internal communication skills including ability to work with all levels of the organization development, sales, marketing, operations and within the Professional Services Group.
Ability to work in an entrepreneurial environment in a team and individually.
Strong focus on team environment.
Troubleshooting is another required skill; responsibility for detecting potential issues and implementing solutions when issues threaten to delay the timeline or business operations.

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