Job Title: Retail Sales Manager
Location
Lagos
Job Field
Sales, Marketing
Job Description
managing and motivating a team to increase sales and ensure efficiency;
managing stock levels and making key decisions about stock control;
analysing sales figures and forecasting future sales ;
analysing and interpreting trends to facilitate planning;
using information technology to record sales figures, for data analysis and forward planning;
dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development;
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
responding to customer complaints and comments;
organising special promotions, displays and events;
attending and chairing meetings;
updating colleagues on business performance, new initiatives and other pertinent issues;
touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
promoting the organisation locally by liaising with the community,
dealing with sales, as and when required.
Minimum Qualification
Degree in: Art, Administration, Sciences, Engineering and Social Science related courses.
Knowledge & Skills
Attention to Detail
Time Management
Planning & Organizing
Communication
Adaptability, Flexibility
Result Focus
Accountability & Dependability
Creative and Innovative Thinking
Ethics and Integrity
High Energy and Manage Stress
Mediating and Negotiating
Experience
Minimum of 5years of relevant work experience. Good sales and negotiation skills, ICT, telecommunications experience is imperative
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