Stanbic IBTC Holdings Plc in need of (Operations Officer)

Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC.

Job Title: Operations Officer, Underwritting - Stanbic IBTC Insurance Broker

Job Field
Insurance

Qualification
BSc, HND, BA

Main Purpose of the Job
To ensure compliance with all laid down processes with a view to achieving uniformity across board while ensuring  the bank’s and group exposure is secured at all times.

Key Responsibilities
Processing of new businesses Mortgage Insurance, SME Trader Loan, Keyman Insurance, All-risk Insurance,  Term Loan Insurance, Home Owners’  Insurance,
Management of renewal processes for Mortgage, Home Owners’, keyman, personal car, all-risk insurance covers etc.
Liaising with the Bank’s approved insurers on the best rates for the customers
Liaising with the Collateral Unit in ensuring that existing insurance policies are renewed as at when due
Management of the Unit’s store to ensure the unit does not run out stationeries at any point in time.

Customer
Appropriate and effective execution of  customers’ requests
Policy management including New businesses and renewals i.e. renewal notifications etc.
Attending to queries from the RMs and ensuring such are appropriately sorted and resolved

Key Performance
Ensure compliance with all laid down processes
Meeting and exceeding set performance targets
Tracking and Interfacing with insurance companies on insurance policies
Prompt resolution of all customers’ requests
Ensure adequate and relevant covers are in place

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