Job Title: Technical Services Coordinator
Location
Rivers
Job Field
Engineering, Technical, Oil and Gas, Energy
Strategic
Develop and implement systems and processes for mud engineering including but not limited to QA-QC, training, procedures, technical manuals, EHSQ, etc
Ensure compliance with safety regulations and operational processes
Operational
Formulate and design cost effective mud programs and submit to customers
Provides technical and operational response to customer inquiries
Coordinates activities of personnel engaged in provision of equipment, products and/or services
Discuss proposed mud programs with Engineers before the Job execution
Receives and work on tenders
Monitor, supervise and report technical performance of field staff
Monitor technical revenue and report same to management bi weekly
Draw up and review yearly business plan with the Operations Manager
Make technical presentation on mud systems and new products
Daily and weekly follow up on customer activity
Manage business values and ethics amongst field engineers
Ensure customer satisfaction both at wellsite and office
Ensure regulatory permits for products and systems are obtained and available
Manage and track competitors performance
Assist field engineers with researched technical information and office support 4
Monitor logistics and warehouse activity to ensure on- time customer delivery
Monitor and follow up to ensure QA/QC reports for all mud chemicals and lab. reagents are well documented
Monitor all KPI data as per well, report and discuss same with customer mud tech.
Review and approve all end of well reports and submit to customer within two weeks
Ensure all field staffs attend HSE and operator organized workshops and training
Reports directly to the Operations Manager
Monitors processes, technical and safety relating to job planning and pricing.
Ensures all activities under their control are performed in accordance with the company’s HSE policy and local HSE legislation.
Key Performance
Effectiveness of processes & systems in enabling the business
Effectiveness of problem identification and solutions development efforts; levels of pro-activity displayed.
Timeliness of product & service delivery to end users/clients
Market share growth and Sales Volume/Customer
Revenues
Customer satisfaction levels
Qualifications & Experience
1st degree in Chemical, Mechanical or Petroleum Engineering from a reputable University.
MBA or a Master’s degree in an engineering discipline will be an advantage.
8-10 years experience gained in an Oil Service environment
Thorough understanding of drilling fluids engineering based on practical rig experience and client management
Proven competencies in using Excel, Word and PowerPoint software programs. Knowledge & Skills Required
Strong analytical skills
Self-starter with a keen sense of judgment, decisiveness and self-discipline.
Creativity and innovation.
Team player with a strong ability to lead and coordinate multi-disciplinary teams.
Oral and written communication.
Deep understanding of Nigerian and international Oil & Gas Industry
Strong appreciation and understanding of key current and emerging drilling fluids technologies
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