Job Title: Manager, MPBN, MPLS Core Operation
Job Field
Engineering, Technical, ICT, Computer
Job Purpose
Support MPBN, MPLS Network operational activities in Airtel Nigeria Network and ensure all related faults are resolved within defined time frame and ensure traffic payload optimization.
Perform regular data configuration Audit, performance monitoring and adherence to operational processes and guidelines.
Identify grey areas and provide necessary initiative that will restore quality and availability. Ensure all related traffic KPIs are within threshold.
Key Accountabilities
To ensure network availability KPIs for Mobile Packet BACKBONE NETWORK MPBN as per agreed SLAs. Vigilance on all network outages, their timely closurethrough follow-up withall stake holders.
proactive and Reactive Monitoring of the MPBN network and provide support to transported services
Ensure fault analysis and provision of Root cause analysis RCA and preventive measures.
Network node and connectivity Documentation to be kept up to date
Reviews MPBN performance and related Network Alteration Requests with performance Analyst.
Define and set in place with the performance team the main KPI to follow the daily MPBN performances.
Define and execute acceptable operational routines.
Coordination of approved field Activities.
Carries out trouble shooting activities to solve timely encountered MPBN and pocket core node problems
Monitoring and Optimization of all interface links to packet core, CS network and other network elements and ensure all related KPIs are within threshold.
Ensure GRPS and data roaming availability and support in resolving data roaming issue within the agreed SLA time.
Ensure comprehensive investigation and in-dept analysis on all repetitive faults in order to proffer appropriate solution.
Identify and Liaise with internal customers e.g. Network Performance, Planning, Customer service, Marketing and regulatory Department etc. and ensure that all packet core quality related faults are cleared in the predefined times.
Ensure regular network audit is performed and no inconsistency in data configuration across all network elements.
Ensure speedy closure of trouble tickets escalation within the shortest time possible to minimize network downtime.
Identify root cause of faults and offer effective long term solutions within critical time frames
Reporting
Obtain and review Emergency, Monthly, weekly reports
Collate weekly outages and service report.
Measure KPIs of packet core networks and report variance.
Supervision
Monitor SLAs with packet core solution providers
Enforce SLA where necessary to ensure Airtel interest is not jeopardize at all times
Desired Skills and Experience
Educational Qualifications and Functional, Technical Skills
Bachelor’s degree or HND in Engineering or any related applied science field.
IP routing and switching knowledge is an asset.
Core Knowledge
MSS knowledge, including MGW, MSC , TSS and their related interfaces.
BSS knowledge, including BSC, RNC, Node B , BTS and their related interfaces.
PCN knowledge , including SGSN, GGSN
Have in depth experience with Ericsson MPBN solution Juniper routers, Extreme switches, cisco routers.
Knowledge in Smart Edge routers including hands-on experience.
Juniper certification and added advantage
Relevant Experience
Minimum of 5 years in IP Domain, Networks Operation and project management.
Strong troubleshooting skills.
Knowledge of future generation technologies.
Other Requirements
Good Team spirit.
Action oriented.
Attention to details.
Accuracy.
Personally motivated.
Proactive spirit.
Getting it right the first time.
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